About Services

The State Govt. has set up 3561 no. of Bangla Sahayata Kendras (BSKs) across the State 'to provide government services free of cost at the grassroots level through online mode and also to strengthen the existing system of information dissemination about various social and development schemes. The BSK is located in the offices of District Magistrates, Sub-Divisional Officers, Block Development Officers, Health Centres, Government Aided Libraries, Office of the SI of Schools, and all Urban Local Bodies (ULBs).

Presently, 268 public services (195 transaction services & 73 information services) of 38 Departments exist in BSK's service basket. The Personnel & Administrative Reforms and e-Governance Department of the Government of West Bengal is the Nodal Department coordinating the BSK project. There is a Project Management Unit (PMU) at the State level looking after the day-to-day functioning of BSKs.

Activities and Rules & Regulations

All the notified services of BSKs are provided through its online portal https://bsk.wb.gov.in The services provided through BSKs are completely free of cost. The citizen does not have to pay any service charge to get the service.

Departmental Staff